PRIVACY POLICY
Last updated: October 1, 2026
Maiden Hawaii Naturals, LLC, dba Kuleana Farms ("Kuleana Farms," "we," "us," or "our") operates this website, including all related information, content, features, and tools (the "Services"), to share information about our farming and milling operations and to help you get in touch with us. This website is built and hosted on Squarespace, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, company or organization, phone number, email address, and mailing address, when you provide them.
Communications with us, including the information you include in messages, for example when you submit our contact form, request wholesale information or samples, or email or call us.
Subscription information, including your email address and preferences, when you sign up for our newsletter to receive updates or news from us.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services, such as pages viewed, links clicked, referring websites, and approximate location based on IP address.
We do not sell products directly through this website, and we do not collect payment card or financial account information through the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you submit a form, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you visit our website, and through the use of cookies and similar technologies.
From our service providers, including Squarespace and other providers that collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to operate the website, understand how visitors use it, and improve our content, design, and functionality.
Respond to Your Inquiries. We use your personal information to answer questions, provide wholesale pricing, specifications, or samples, connect you with the right member of our team, and handle media or press requests.
Marketing and Communications. If you have signed up for our newsletter, we may send you updates, news, and announcements by email. You can unsubscribe at any time using the link included in each message.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and to help secure our Services.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
Cookies and Analytics
Our website uses cookies and similar technologies. Cookies are small files placed on your device that help the website function, remember your preferences, and understand how the site is being used. We use cookies and analytics tools provided through Squarespace, as well as Google Analytics, to measure site traffic and performance. Our newsletter emails are sent using Squarespace Email Campaigns and Constant Contact, which may use cookies, tracking pixels, and similar technologies to record whether an email was delivered or opened and which links were clicked. This helps us understand what content is useful to our readers. You can limit this tracking by blocking images in your email client or by unsubscribing. Google Analytics collects information such as your IP address, device and browser details, and the pages you visit, and Google processes this information in accordance with its own privacy policy. You can learn more about how Google uses data from sites that use its services at https://policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Non-essential cookies, such as those used for website analytics, are only placed on your device after you accept them through our cookie banner. You can change your choice at any time by clearing your browser’s cookies and revisiting the site.
You can control cookies through your browser settings, and you may be able to decline non-essential cookies through the cookie banner on our website, if one is displayed. Please note that blocking some cookies may affect how the website works. If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat it as a request to opt out of the sale or sharing of your personal information for that browser, where required by law. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals sent from your web browser or device.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With Squarespace and other service providers who perform services on our behalf, such as website hosting, form processing, newsletter and email delivery (including Squarespace Email Campaigns and Constant Contact), data analytics (including Google Analytics), IT management, and cloud storage.
With business and marketing partners to provide marketing services, where applicable. These partners will use your information in accordance with their own privacy notices.
With our affiliates or otherwise within our corporate group, including our related companies and brands: Kuleana Farms Hawaii, Kuleana Hawaii Grown, Kuleana Hawaii Oils, Kuleana Beauty, Maiden Hawaii Naturals, LLC, and Pacific Biodiesel Technologies, LLC.
When you direct us or otherwise consent to our disclosure of certain information to third parties, for example when you ask us to connect you with a sales contact or partner.
In connection with a business transaction, such as a merger or bankruptcy; to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests); to enforce any applicable terms or policies; and to protect or defend the Services, our rights, and the rights of our users or others.
We do not sell your personal information for money.
Relationship with Squarespace
The Services are built and hosted on Squarespace. Squarespace collects and processes personal information about your access to and use of the Services in order to host, secure, and operate the website, and information you submit through the Services will be transmitted to and stored by Squarespace. Squarespace may process this information on servers located in countries other than where you reside. To learn more about how Squarespace handles personal information and any rights you may have, please visit the Squarespace Privacy Policy at https://www.squarespace.com/privacy.
Third Party Websites, Embedded Content, and Links
The Services may provide links to websites or other online platforms operated by third parties, including our sister site, KuleanaHawaiiGrown.com, and the websites of our partners and vendors. The Services may also include embedded content, such as videos hosted on YouTube, which may set their own cookies or collect information about your viewing.
If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you share on public or semi-public venues, including third-party social networking platforms, may be viewable by other users of those platforms without limitation as to its use by us or by a third party. Our inclusion of links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to respond to your inquiry, maintain our business relationship with you, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "sharing" of your personal information or the processing of your personal information for purposes considered "targeted advertising," as defined in applicable privacy laws. You can exercise this right by contacting us using the details below.
Managing Communication Preferences. If you receive promotional emails from us, you may opt out at any time by using the unsubscribe option in those emails. If you opt out, we may still send you non-promotional messages, such as responses to your direct inquiries.
You may exercise any of these rights by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country you live in, including through Squarespace and our other service providers.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call (808) 977-7977, email us at info@kuleanafarms.com, or write to us at:
Maiden Hawaii Naturals, LLC, dba Kuleana Farms 2050 Main Street, Suite 3B2 Wailuku, HI 96793 United States